Privacy Policy

1. Who we are

Canton Takeaway (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

2. Information we collect

When you use our website or place an order, we may collect:

• Your name
• Your delivery or collection address
• Your telephone number
• Your email address, where provided
• Your order details
• Payment information processed securely by our payment provider
• Your IP address, browser information and website usage information
• Information collected through cookies or similar technologies

3. How we use your information

We may use your personal information to:

• Process, prepare and fulfil your order
• Deliver your food or prepare it for collection
• Contact you about your order
• Provide customer support
• Improve our website and services
• Prevent fraud and protect our business
• Meet our legal, tax and accounting obligations

4. Legal bases for processing

We process personal information where:

• It is necessary to enter into or fulfil a contract with you, including processing your order
• It is necessary for our legitimate business interests
• We must comply with a legal obligation
• You have given consent, where consent is required

5. Payments

Online payments are processed securely by our payment service provider. We do not store your full payment card details on our website.

6. Delivery

If you choose delivery, we use your name, address, telephone number and order information to complete the delivery. Our own delivery drivers receive only the information reasonably necessary to deliver your order.

7. Sharing your information

We do not sell or rent your personal information.

We may share information where necessary with:

• Payment service providers
• Website and online ordering service providers
• IT and technical support providers
• Professional advisers, where necessary
• Government bodies, regulators or law-enforcement authorities where required by law

8. Data security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

9. How long we keep your information

We keep personal information only for as long as reasonably necessary to process orders, provide customer support, meet accounting and legal obligations, prevent fraud and resolve disputes. Information is deleted or anonymised when it is no longer required.

10. Cookies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Support online ordering functionality
• Improve website performance
• Measure website traffic and advertising performance

You can control or delete cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

11. Google Ads and analytics

We may use Google Ads and similar services to promote our business and measure the effectiveness of advertising. Google and its partners may use cookies or similar technologies for measurement, fraud prevention and advertising purposes.

You can read Google's privacy policy at policies.google.com/privacy .

12. Your data protection rights

Under UK data protection law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain processing
• Request transfer of your information where applicable
• Withdraw consent where processing is based on consent

You also have the right to complain to the Information Commissioner's Office if you believe your personal information has been handled unlawfully.

13. Contact us

To ask a question about this policy or exercise your data protection rights, contact us using the details below.

14. Changes to this privacy policy

We may update this privacy policy from time to time. Any updated version will be published on this page with a revised “Last updated” date.